What Makes a Good Courier Service?
A lot of courier service companies have been spawning here and there. A local town can have as many as five to ten courier service providers. If you are on your Amsterdam city trip, look around and you will see many stores offering the same services. But as many as they are, not all of them provide quality service to their clients. To make sure that you will get the best value for your money, here are the traits of a good courier service:
Good overall review
Companies often build a website with a lot of perks and benefits in their pages. They can stick only with good reviews and remove the bad ones. The only way to check whether a courier service provides great service or not is by checking nonbiased review sites where customers give honest feedback of their experiences as a client of the company.
You should ask the courier company whether they give insurance or not. No matter how good a company is, you can never be too sure of the delivery of your items. An unfortunate event or an accident can cause your items to be delivered to be damaged or ruined.
To resolve this, the courier company must have an insurance clause. In specific cases where your items are not delivered due to unforeseen circumstances, the company must pay them back through insurance.
Your package must come as expected. If the service declares that it will be delivered in two to four days, then they should guarantee it to arrive at the expected date. A courier company is a good company if it is true to its word. A business that gives delayed service is not a very trustworthy company.
Notifications and updates
The courier company must provide a good tracking system that customers can use and log into so that they will know what is going on with their items. They must be updated on the products once the units are being transferred and transported. If the products are within the town or area that you are in, you should also be notified about it.